1. To keying all of customer orders and to ensure everything is in order such as selling price, date of delivery, printing specification, sufficient lead-time.
2. Accountable to liaise with customer in respect of their delivery schedule and all incoming enquires.
3. As a liaison with Planning Department on the inventory and production planning status.
4. Handle for the monthly customer complaint report.
5. Fully understand on the company’s products and its application; understand our machines ability and provide prompt info and suggestion to customer’s enquiry.
6. Prepare monthly production schedule, capacity planning and product grade sizes.
7. Coordinate with warehouse department on delivery matter.
8. Follow-up on all the urgent orders to ensure timely deliveries.
9. Able to analyze and highlight abnormalities in orders and pricing.
10. Assist in any ad-hoc project assigned.
Requirements
1. Certificate or Diploma in Business Studies/Administration/Management and equivalent.
2. Ability to work systematically and possess analytical thinking skills.
3. Able to speak and write well in English and Bahasa Malaysia.
4. Fresh graduate with the motivation and drive are also encouraged to apply.
5. Good interpersonal, negotiation & communication skills.
6. Good in analysis and reporting skills.
7. Proactive and able to work with minimum supervision.
8. Tactful in dealing with all parties & able to fulfil deadlines.
9. Knowledge in e-marketing will be an added advantage.
10. Understand SAP and WIBS applications will be an added advantage.<
